During the process, the system will ask if you want to deactivate the system or unlink the PSN account. Since you likely don't have the password for the old account, select "No" or "Restore" to force the wipe.
Outdated firmware can produce network errors.
Manually setting your DNS can bypass local ISP routing issues: Settings > Network > Wi-Fi Settings Select your connection and go to Advanced Settings DNS Settings Primary DNS Secondary DNS (Google DNS). Rebuild Database
. If you are on a custom firmware (CFW), ensure your version spoofing is set to the latest official version. Use a Device Setup Password If you have Two-Step Verification
During the process, the system will ask if you want to deactivate the system or unlink the PSN account. Since you likely don't have the password for the old account, select "No" or "Restore" to force the wipe.
Outdated firmware can produce network errors.
Manually setting your DNS can bypass local ISP routing issues: Settings > Network > Wi-Fi Settings Select your connection and go to Advanced Settings DNS Settings Primary DNS Secondary DNS (Google DNS). Rebuild Database
. If you are on a custom firmware (CFW), ensure your version spoofing is set to the latest official version. Use a Device Setup Password If you have Two-Step Verification