Go to Settings > Accounts and remove your Google account. If you don't, Android’s Factory Reset Protection (FRP) will require your original login credentials to set up the phone again. Method 1: Reset Using Hardware Keys (Recovery Mode)
Use this method if you have forgotten your password or the screen is unresponsive. : Press and hold the Power button for a few seconds to turn the device off completely. Connect USB : Plug your smartphone into a PC or laptop
| Issue | Solution | |-------|-----------| | My phone is stuck in a boot loop after resetting | Boot into Recovery Mode again and perform a second “Wipe data/factory reset” and then “Wipe cache partition” (if available). | | Google account lock still appears (FRP) | Enter the original Google account email and password that was on the phone before the reset. If forgotten, use Google’s account recovery website. | | I can’t enter Recovery Mode | Ensure the phone is fully off. Try different button sequences (Volume Up+Power, Volume Down+Power) or hold for a longer time. | | The screen is unresponsive during selection in Recovery | The Power button selects; Volume keys move. If still unresponsive, your hardware keys might be faulty. |
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