If you are on a compatible version of Windows, follow these steps to ensure a clean installation:
If you are determined to use the USB connection—perhaps because your computer lacks a FireWire port and you haven't bought an adapter yet—you can attempt to install the legacy drivers. -BETTER- Download Usb Driver Sony Handycam Dcr Trv285e
(proceed with caution — check file hashes): Look for USB_Driver_TRV285E.zip containing: SonyP7USb.sys , SonyP7USb.inf , SonyDCamUsb.sys If you are on a compatible version of