The biggest mistake users make is resetting without checking the physical waste ink pad. The L380 has an internal absorbent sponge pad located under the print head capping station. Over years of cleaning cycles, this pad becomes saturated.
A: Try these:
and choose your printer model (L380) and the specific port if prompted. Navigate to Reset Option Particular Adjustment Mode Locate and select Waste ink pad counter from the list, then click Perform the Reset Check the box for Main pad counter to see the current counter status. Initialize to clear the counter. A prompt will ask you to turn off the printer