The administrator account name was changed and forgotten (the script resets it back to "admin"). How to Run Resetpass.bat (Step-by-Step)
C:\>resetpass.bat Stopping SEPM Tomcat service... [SC] StopService SUCCESS Waiting for 30 seconds... Resetting semwebservice password using ResetPasswd.jar... Connecting to database... OK Resetting hash... OK Starting SEPM Tomcat service... [SC] StartService SUCCESS Password reset to symantec. Symantec Endpoint Protection Manager 14 Resetpass.bat
All 14.x clients will continue to report and receive updates as normal. Only web console access is restored. The administrator account name was changed and forgotten
The file is a command-line utility specifically designed to reset the SEPM administrator credentials. When executed, it reverts the primary administrator's username and password to the factory defaults: Username: admin Password: admin Why Use It in SEPM 14? Symantec Endpoint Protection Manager 14 Resetpass.bat