A driver is only half the equation. Occasionally, your Q22 may need a firmware update to work with modern Windows drivers.
Try a different USB port (avoid USB hubs) or a different USB cable to ensure the device is receiving enough power. Quick Specs at a Glance Resolution 24-bit / 192kHz (Max) 2 x XLR/TRS Combo Jacks 2 x TRS Main Out, 1 x Headphone Jack Compatibility Windows, macOS, Android, iOS