This is perhaps the most famous psychological tool for self-awareness included in the book. It divides our personality into four quadrants:
, such as professional negotiation or personal relationships? Expand map The Communication Book 44 Ideas Pdf Free Download
Instead of vague praise or criticism, use your five fingers to recall: Thumb (what was good?), Index finger (what needs improvement?), Middle finger (what was missing?), Ring finger (what was unnecessary?), Pinky (what was unclear?). This is perhaps the most famous psychological tool