Here’s where the “scary mistake” happens: If the checker is configured to validate a bidirectional sync (e.g., invoice push from PSA to accounting), it may create a , duplicate a ticket , or—in the worst-case scenario— re-open hundreds of resolved tickets as part of its “integration validation.”
Verify that when a technician closes a ticket in the RMM, the PSA also closes the corresponding time entry. Psa Interface Checker Scary Mistake
Let me walk you through the nightmare, the technical “why,” and the four safeguards you need today. Here’s where the “scary mistake” happens: If the
But what happens when the tool designed to prevent errors becomes the source of a ? invoice push from PSA to accounting)