The book stresses that communication is incomplete without feedback. If you give instructions and the employee fails, the fault lies not just with the employee, but with the loop. Mohan provides scripts for "feedforward" (suggestions for future) rather than painful feedback (criticism of the past).
Understanding the "Process" is vital. Many people fail not because they lack ideas, but because they fail to account for "Noise"—distractions, prejudices, or language barriers. Developing Communication Skills By Krishna Mohan Pdf
If you manage to get your hands on the , you will notice a logical flow. The book is divided into sections that mirror the natural progression of communication learning. The book stresses that communication is incomplete without
Originally designed for advanced-level academic courses, it has become a staple for corporate training and individual self-study. Understanding the "Process" is vital
Readers appreciate the detailed explanations of processes and procedures for various communication tasks.