| Symptom | Likely Cause | Solution | | :--- | :--- | :--- | | | You installed a 32-bit driver on 64-bit Windows (or vice versa). | Uninstall and download the correct architecture version. | | Smart card reader disappears after sleep | USB selective suspend issue. | Go to Power Options > USB settings > Disable "USB selective suspend setting." | | PIN pad not working | The driver is not communicating with the secure channel. | Update to the latest firmware for the reader. For Identiv, install the CCID Secure Pin Entry patch. | | Code 10 (Device cannot start) | Corrupt driver store or conflicting filter driver. | Run pnputil /delete-driver to remove all smart card drivers, then reinstall only the one you need. |
In the past, drivers were simple 32-bit files. Today, the best drivers must be:
Not all drivers are created equal. When evaluating the for your environment, consider these five critical pillars:
SmartCard Reader Driver for Windows 10 (64-bit), 8.1 (64-bit)
| Symptom | Likely Cause | Solution | | :--- | :--- | :--- | | | You installed a 32-bit driver on 64-bit Windows (or vice versa). | Uninstall and download the correct architecture version. | | Smart card reader disappears after sleep | USB selective suspend issue. | Go to Power Options > USB settings > Disable "USB selective suspend setting." | | PIN pad not working | The driver is not communicating with the secure channel. | Update to the latest firmware for the reader. For Identiv, install the CCID Secure Pin Entry patch. | | Code 10 (Device cannot start) | Corrupt driver store or conflicting filter driver. | Run pnputil /delete-driver to remove all smart card drivers, then reinstall only the one you need. |
In the past, drivers were simple 32-bit files. Today, the best drivers must be: best dongle smart card driver
Not all drivers are created equal. When evaluating the for your environment, consider these five critical pillars: | Symptom | Likely Cause | Solution |
SmartCard Reader Driver for Windows 10 (64-bit), 8.1 (64-bit) | Go to Power Options > USB settings