This phenomenon is known as the "listening gap." Bridging this gap requires specific, targeted practice using authentic materials. This is where the series becomes an indispensable tool for learners and teachers alike.
At the A2 level, many learners are beginning to use English professionally. The audio includes simple work-related exchanges, such as checking emails, understanding schedules, or participating in brief team meetings. This phenomenon is known as the "listening gap
The audio tracks are essential for completing the exercises and are available through the official Collins ELT Audio Resources page Locate your title such as checking emails