If you are running a or KN edition (sold in Europe and Korea without media playback features), your system lacks the media feature pack. While the drive itself will be recognized, Windows will not be able to play DVDs or CDs by default.
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This is a common scenario for users upgrading to or using Windows 10. The good news is that in most cases, you do not need to download a traditional "driver" file. This guide will walk you through why this happens, how to solve it, and how to get your optical drive running at peak performance. If you are running a or KN edition