When requesting a StartKey, you often need to provide . If you only provide the Hardware ID, the generated key may not work because it isn't programmed for the specific version (App ID) of Xentry you are running.

A frequent source of confusion involves the . Users often confuse these two terms, leading to failed activations.

: This is the standard tool used to read the HWID required for ordering or updating a StartKey. XENTRY Diagnosis Lite Overview